If there is a problem at all with the quality of the products or your order, please contact us in the first instance.
If you would like to return something to us, please and obtain a returns authorisation number using our contact form within 14 days of delivery, to: Customer Returns, Sweet Tastic UK, 32 Priory Close, Sporle, King’s Lynn, Norfolk, PE32 2DU.
Please enclose your name and returns authorisation number with your parcel
Please note: Our team work hard to ensure that all sweets are sent out in the perfect condition when they leave our premises. We can not accept responsibility for the climatic conditions experienced once the product has been dispatched e.g. chocolate melting when exposed to heat.
Lost or Missing Order?
If your order hasn’t arrived, please ensure you allow up to 14 days for Royal Mail delivery, in order for them to class your order as lost. Please also get in touch with us using our online contact form.